Hi community,
What languages are Productboard’s AI based on? Only English?
I mostly talking about “finding insights in messages (from Saleforce, ZenDesk, etc.)” capability.
Oleksandr
Best answer by dominik.ilichman
View originalHi community,
What languages are Productboard’s AI based on? Only English?
I mostly talking about “finding insights in messages (from Saleforce, ZenDesk, etc.)” capability.
Oleksandr
Best answer by dominik.ilichman
View originalHi Oleksanrd, I am working with the team at PB on ML/AI functionalities. So far we have in production 3 functionalities - smart topic detection, smart suggestions, and sentiment analysis (beta). The first two support feedback in English only, the last one supports all major languages but for non-English notes the performance is lower because the model was trained on English content. In future, we intend to extend the language support but it is not on our radar for 2023.
I am happy to jump on a call if you have other questions regarding the ML capabilities.
You can create an account below using either single sign-on or a username/password. Already have an account? Login.
No account? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.