Productboard and Dovetail

  • 16 June 2022
  • 5 replies
  • 80 views

Userlevel 3
Badge +4

Our UX team recently showed me how they are using the tool Dovetail, and I thought there was a lot of potential to connect that work to Productboard! Any connections to Dovetail in the works to help facilitate UX-PM collaboration? :) 


5 replies

Userlevel 7
Badge +12

Hi @jrmatthews,

Moved this over to it’s own topic (hope you don’t mind).

Unfortunately at this time Dovetail does not have an API or way to create integrations, so there aren’t a lot of options here.

They do support Zapier, and some teams use that to connect Dovetail Insights to Productboard Notes which can then be turned into Productboard insights to help inform your team’s prioritization.

Hope that helps.

Userlevel 7
Badge +12

Would also be curious to hear what exactly your UX-PM collaboration might look like between these two tools should integration options become available in the future. What would your UX team want to get to or from Productboard via an integration? What use cases or points in their work would they like to solve for?

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I’m also trying to sort this out. Our Product Team has started using Dovetail to help with organizing their interview feedback before sending it over to Productboard. We want to capture all insights in one place (productboard), but the team finds the tagging and organizational structure in dovetail easier to put their thoughts together around a core problem or theme. They can also have their own space to dump their thoughts, which PB doesn’t offer today.  Their individual project tags also don’t clutter up our team tag structure in productboard..  I tried connecting via Zapier, but you can only push from Dovetail to Productboard when the note is created, but I need to push it *after* their tags, etc, and do their thing. 

How does Productboard manage interview data? 

Userlevel 7
Badge +12

@Jillian Coutu thanks for sharing, and pardon the delayed reply as I was off for a few days. All of our interview data goes into Productboard as Notes and is then turned into insights. Given Dovetail’s limited Zapier support and lack of an API there aren’t any other integration options here. I’ve shared your needs with our team as well.

Userlevel 4
Badge +2

In a weird way, needing to summarise in Productboard is an interesting way to synthesise the problem or “story” I use gong in a similar way and I just push parts of the transcript 

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