Markdown rather than HTML?

(Sorry, I’m not sure if this is the best category for this question)

I’m building an API bridge between productboard and ClickUp using Rails. I’ve made a fair bit of progress since my last message here, but have stumbled upon another potential issue, which I’d like some advice on, please.

Reviewing the API documentation, I see that it used to supply the feature description as markdown, but at some point last year this got changed to HTML.

Does anyone know why?

This is causing some issues for me, as ClickUp will only accept plan text or markdown for descriptions, which means I need to convert the HTML from productboard into markdown if I want to keep my formatting. I have the ability to do that via some gems (Kramdown being the one I’ve tried thus far), but the results are less than ideal, with some of the formatting being off.

Has anyone else had an issue like this, and do you have any suggestions on how I might be able to resolve it? Thanks.