July 2022 - Customer education events

  • 30 June 2022
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Hello, Product Makers! 👋

Diana from Customer Education here, with next month’s exciting array of hands-on clinics, live trainings, drop-in office hours and more.

NOTE: Did you hear the news? Live trainings have been moved to our brand new Productboard Academy! Learn about it here. We recommend logging into Productboard before accessing the Productboard Academy for the first time. 

 

Weekly events

 

Every Tuesday: Productboard 101

Formerly known as “Getting Started with Productboard”

New to Productboard? Get started with our 30 minute webinar covering the basics, with an optional 15 minutes for Q&A. We’ll show you how to turn customer feedback into actionable data, make quick feature prioritization decisions, and create simple roadmaps for your colleagues.

Europe session: 11 AM Central European Summer Time

North American session: 10 AM Pacific Standard Time

 

Every Thursday: Productboard Coaching Office Hours

Formerly known as “Live Productboard Coaching”

Want to ask our team of Customer Success experts about how to set up your Productboard account? Need to bounce a few ideas off of someone about your strategy? Live Productboard chats are open-ended conversations with Customer Success Coaches and other users. Stay for the entire session – or just swing by during a free moment!

Europe session: 11 AM Central European Summer Time

North American session: 10 AM Pacific Standard Time

 

 

Special Clinics & Workshops

 

June 13: Create custom prioritization formulas

 

Whether you use RICE, WSJF, ROI or your own custom formula, Productboard now supports custom prioritization frameworks.

With the release of Formulas, Productboard now unlocks your ability to use industry-leading prioritization frameworks! In this webinar, we'll walk you through:

  • creating your first formulas
  • using Productboard to implement RICE, WSJF, and ROI frameworks
  • best practices around custom formula construction

As one of our all-time most requested features, we're thrilled to share what we've built. By offering more sophisticated, flexible prioritization frameworks, it's easier than ever to zero in on precisely which feature ideas will help you achieve your business goals.

 

Europe session: 11 AM Central European Summer Time

North American session: 10 AM Pacific Standard Time

 

July 20: Prioritizing with dynamic segmentation

 

Prioritize the most strategic features for key customers with confidence using Salesforce and other CRM data.

With Productboard's dynamic customer segmentation and Salesforce integration, product managers finally have a quick and seamless way to prioritize the most strategic features for specific customer segments. Better yet, these segments are compiled and updated automatically - no manual maintenance required! 

In this 30 minute clinic, we'll show you how to:

  • Create your dynamic customer segments
  • Use segments during your prioritization
  • Build segment-centered roadmaps

Don't build generic features that serve everyone and please nobody. Zero in on the needs of your core demographics and build features which will delight them and keep them coming back to your product!

 

Europe session: 11 AM Central European Summer Time

North American session: 10 AM Pacific Standard Time

 

July 27: 🆕 How to become a Productboard Power User

 

Learn our top 5 best practices to advance your Productboard mastery.

Ready to level up? 🚀

In this webinar we'll show Productboard makers how to go beyond the basics with five key strategies to work more efficiently and get the most out of Productboard. After this 30 minute course you're officially powered up 💪 and ready to build products that matter!

P.S. This is a course to take Productboard users from good to great - that means we don't recommend joining this session until you've had at least a few weeks of Productboard experience under your belt! If you're still getting started, check out our weekly Productboard 101 trainings first (North America | Europe).

 

Europe session: 11 AM Central European Summer Time

North American session: 10 AM Pacific Standard Time

We look forward to seeing you there!


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