Jira status mapping not working


Userlevel 4
Badge +1

Not sure if this is space to reach, but is this feature suddenly broken? Noticed today that the mapping of statuses started showing that the statuses are no longer available and we have to re-map or re-create. We never changed anything in Jira.

 

I noticed that this is the case when i have Jira integration set to “select which projects on each push” - when i select an exact project everything works again. This was working before

 


3 replies

Userlevel 7
Badge +12

@Samkay moved this to it’s own topic and have opened a ticket with our support team for you.

Userlevel 7
Badge +12

Ticket is #39317 and you should hear from them shortly.

Userlevel 7
Badge +12

Future support requests like these can be submitted here: https://support.productboard.com/hc/en-us/requests/new and there’s a link to this at the bottom of our community home page.

Reply