Talk Productboard

Have a question about Productboard? Ask here.

  • 223 Topics
  • 679 Replies

223 Topics

A
Amir_RozenbergQuestioner
asked in Talk Productboard

Is it possible to get to the component (parent) from a feature?

In some cases, especially roadmaps, it’s hard to show a roadmap when the entire hierarchy (including components- representing the opportunity tree). So I’m showing only features.The issue with that, when someone is looking at a feature on the roadmap and asking themselves for the user need driving this solution, how can they get to the component parent from there? The hierarchy field of the feature seems trivial for this, but that field is used to change hierarchy, not as a breadcrumb to get to the component.Thoughts?

4
Alison_G
2 months ago
S
Svante HäggblomQuestioner
asked in Talk Productboard

How to add company to notes through Zapier integration?

I am working on an integration with inSided + Zapier + Productboard and I’m wondering if there is a possibility to populate the company field in Productboard when adding a new note through the Zapier integration?The only thing I seem to be able to add is customer user name and email, but not the company itself.

4
JeremyAlexander
Productboard
2 months ago
susanshev
susanshevQuestioner
asked in Talk Productboard

Can we automatically calculate 'now'-'next'-'later'?

We’re defining our detailed releases either by sprint or by month.  I see that we can align the specific features to a release, and then associate that release with a date / timeframe.  This will work perfectly when we generate internal timeline-based roadmaps.I’m unsure how to leverage the ‘now’-’next’-’later’ capability since that should roll with the calendar.  We’d like to leverage this vagueness when communicating roadmaps outside the organization.  Therefore, ‘now’ = this quarter; ‘next’ = next 1 or 2 quarters & ‘later’ is after that.  And then sometimes, next might be 4 months vs. 6 depending.I see that we can use release groups to define more than one ‘bucket’ for each feature to assign it to the specific sprint release & also to a release called “now” & ‘next’.  I thought maybe we could do this by using release groups & moving the monthly or sprint release from one group to the next as the dates roll, but this doesn’t seem possible.Is the answer that we assign

1
scott.baldwin
Community Lead
2 months ago
M
Martin ThiemannQuestioner
asked in Talk Productboard

Should I use status for marking dependencies?

 Hi everyone!We are using productboard for high-level roadmap with Now / Next / Later / Finished / Parked releases. We do not really need status information, because the assigned release makes the status clear already (e.g. Now = in progress).On the other hand we are using emoji to indicate a dependency or some special attribute. The red sign means “this item depends on the work of another team (of another company)”. It works well, because on roadmap views these items stand out nicely.I was wondering I should rename statuses roughly like “regular item”, “dependent on this other team”, etc. and remove the emoji. So, I would use status more like a tag or so, because it does not take much space on roadmap views, and currently status field does not add any value for is, it just creates work.What do you think?Thanks a lotMartin 

3
M
2 months ago
A
Amanda LiuQuestioner
asked in Talk Productboard

Is there a way to add a custom field to a user?

I’m looking to add additional metadata to my users (not team members). I can’t seem to find where to do this if it’s possible. Any help is much appreciated!

9
Sophie Lalonde
Productboard
2 months ago
Diana in Customer Education
Productboard
Diana in Customer EducationProductboard
posted in Talk Productboard

Get a sneak peek of our brand new Productboard Academy!

Product Makers, as our favorite Productboard enthusiasts, we wanted you to be the first to know about our exciting new learning platform! 👀 Productboard Academy teaches our customers how to harness Productboard to become better at their jobs. Over the years, many of you have created your own internal resources to deliver Productboard onboarding at scale. Meanwhile, our Customer Success Managers and Coaches were developing a wide breadth of resources which were only available through 1:1 sessions. We realized we needed we needed to address our own job to be done: Onboard our users and help them grow their careers - at scale.  Ever wanted to deep dive into Productboard - at your own pace? Ever thought, “I understand how to do this in Productboard, but I’m not sure how I should do this in Productboard? How do other companies set this up? Am I doing it right?” Ever wish you had time to onboard new members of your team to Productboard properly?If so, the Productboard Academy is for you! Wh

1
Samkay
2 months ago
ashivory
ashivoryProduct Makers Ambassador
posted in Talk Productboard

How many board views do you have?

We’ve started using board views a little more to help focus in on different statuses for our features/problems. I’m finding adding custom columns with statuses quite helpful too. How do you divide your board views?

3
Diana in Customer Education
Productboard
3 months ago
Diana in Customer Education
Productboard
Diana in Customer EducationProductboard
posted in Talk Productboard

April 2022 - Customer Education Events

Hello, Product Makers! Diana from Customer Education here, with this month’s exciting array of hands-on clinics, live trainings, drop-in office hours and more.NOTE: Did you hear the news? Live trainings have been moved to our brand new Productboard Academy! Learn about it here. We recommend logging into Productboard before accessing the Productboard Academy for the first time.  Weekly events Every Tuesday: Productboard 101Formerly known as “Getting Started with Productboard”New to Productboard? Get started with our 30 minute webinar covering the basics, with an optional 15 minutes for Q&A. We’ll show you how to turn customer feedback into actionable data, make quick feature prioritization decisions, and create simple roadmaps for your colleagues.Europe session: 10 AM Ireland Standard TimeNorth American session: 10 AM Pacific Standard Time Every Thursday: Productboard Coaching Office HoursFormerly known as “Live Productboard Coaching”Want to ask our team of Customer Success experts

0
Diana in Customer Education
Productboard
3 months ago
darren.smith
darren.smithCollaborator
asked in Talk Productboard

Salesforce Integrations

Hi,I am in conversation with the team that administers our Salesforce implementation around getting it integrated with Productboard. From my basic understanding all that is required on the Salesforce side is to setup the connected application credentials, and that all the field mapping is done on the Productboard side.Can anyone confirm this please, roughly how much time does it take to configure the Salesforce side of this integration, and how much involvement is required from the Salesforce admins?I would like be able to confidently tell the Salesforce team how much of their time I need to implement this, is it a 15 min job or closer to a few days worth of time?Thanks for your helpRegardsDarren

4
Linda
Productboard
3 months ago
M
Martin ThiemannQuestioner
asked in Talk Productboard

Is using “Releases” wrong for Now/Next/Later?

Hi there, we are using Now/Next/Later/Finished/Parked column roadmaps a lot and we are using “releases” for this. This works fairly well.Additionally, we are maintaining the status of each item (New Idea, Candidate, … Release), but for no real reason, just to keep it clean. We are not using roadmap view based on status.I am annoyed by double the effort, I would ideally just turn off the status field (and colors) at all.Another idea, shouldn’t we stop using the releases field (and maybe use later for real releases) and only use status, and rename them to Now/Next/Later/Finished/Parked ?Sorry for this rather unstructured thoughts? Our main pain point is the doubled effort of maintaining releases and status but they are currently mean basically the same for us.Thanks for your input!Martin

1
scott.baldwin
Community Lead
3 months ago
Hannah Broad
Hannah BroadQuestioner
posted in Talk Productboard

Resource & Capacity Planning with Productboard - SUCCESS

Hey!I wanted to share the success I have had using PB for capacity planning. I’m not sure how it is for everyone else, but in addition to all of the functionality which PB offers, our Product directors and VPs need very detailed views of how much investment we are putting into each product domain for the upcoming quarters, and if we have met our predefined goals.In order to make this work, beyond the basic feature columns PMs need to planning, I also added “product goals” (custom dropdown), “KPIs” (objectives),  “constraints” (release group) and “market segment” (release group). Using the integration with Jira, I had the PMs push their features into Jira, where our R&D Team Leads updated the story points (which auto-populated in PB in our effort column via the bi-directional integration). This was awesome, because it helped us circumvent the licensing issue - we only want PMs and Product Leads in as Makers in the PB space; R&D are only Contributors. This of course means that R&

2
Hannah Broad
3 months ago
winston
Productboard
winstonProductboard
posted in Talk Productboard

Has anyone had a good experience using the Productboard Chrome extension?

If you’re on the product team, have you had more luck using the extension yourself? Or have you tried equipping folks on sales/support/success with the extension to facilitate submitting product insights? Do you tend to use the extension for submitting feature requests? Or capturing ideas/inspiration as you browse other sites/products/social media? Either way, would be interested in hearing any successes you’ve had!

12
ashivory
3 months ago
Sophie Lalonde
Productboard
Sophie LalondeProductboard
posted in Talk Productboard

Sharing how you leverage Productboard - Views, Views, Views!

Hello there,  On March 30 we will be sharing a talk about how Productboard uses Productboard.  We have shared the views that Productboard leverages in our every day work, but we are also curious how each of you best leverage Productboard? Sharing any relevant views will help our entire community get inspiration and up-level their practices as well :) 

11
ashivory
3 months ago
jenn.smith
Productboard
jenn.smithProductboard
published in Talk Productboard

Workshop: The anatomy of a customer-centric roadmap with Productboard

How do you harness the power of user insights to build effective roadmaps and better prioritize what to build next? Sign up for the free virtual workshop, just for product managers, to learn how to adopt a product excellence approach for creating dynamic, customer-centric roadmaps.

270
jenn.smith
Productboard
3 months ago
benjmarston
benjmarstonQuestioner
posted in Talk Productboard

Dark mode UI

Any plans to implement a dark mode UI?  I would really prefer to use dark mode especially as many other services are transitioning. 

1
scott.baldwin
Community Lead
3 months ago
scott.baldwin
Community Lead
scott.baldwinCommunity Lead
posted in Talk Productboard

SonarSource: How Productboard helps us prioritize features and build great roadmaps

A great blog post from @Christophe Havard at SonarSource about how Productboard is helping them prioritize features and build great roadmaps. https://blog.sonarsource.com/how-productboard-helps-us-prioritize-features

2
scott.baldwin
Community Lead
3 months ago
Mmcclain
MmcclainCollaborator
posted in Talk Productboard

Trying to turn my Feature Names and Descriptions into a formatted Word doc

Hi - so I’m hoping this is a temporary problem.MissionMy new Marketing and Sales team members planning our initial application launch with me have asked for a document that lists every feature with the “What” and “Why”. It would be great if they would just go into Productboard and I could just share the feature views I have created. But so far all the collaborative work they want to do is in Word docs and Google Sheets, etc.Rough RequirementsI don’t want to write this all twice or manually copy and paste all the feature descriptions. I don’t really want to maintain two documents I want to preserve links and images I want to minimize the steps it takes to do itFirst TryMy Tools arePB Pro Excel Notepad++ with the MarkdownViewer++ plugin WordProcess Use the Features export end point (It’s in the help docs) to get my CSV that has all my stuff Highlight everything and make a Table in Excel Filter to match my Release-based Views   Insert a column to build my content. In this case I’m ju

6
Mmcclain
3 months ago
Samkay
SamkayCollaborator
asked in Talk Productboard

Can I customize the portal favicon/browser icon

Is there a way to customize the portal’s favicon/browser icon?I saw some portals that had custom browser icon. For some reason can’t find anything about this

3
scott.baldwin
Community Lead
3 months ago
Hasso
HassoProduct Makers Ambassador
posted in Talk Productboard

Using "Insights Digest"?

Have you received “Insights Digest”? How do you use this feature internally to communicate with the GtM teams?

2
Andrew Fragias
3 months ago
pjsmits
pjsmitsCollaborator
asked in Talk Productboard

How can you change the order of tasks?

I’ve created a couple of tasks, and also had to remove some during the process. However, the order of tasks is now not reflecting our process. Can this be changed?  

6
pjsmits
3 months ago
J
JadziaQuestioner
asked in Talk Productboard

Dependencies - "relates to"

Hi. On Productboard – do you know if these fields in the dependency section of the tickets is configurable in any way? I feel like there should just be a ‘relates to’ or something but blockers are the only ones that show.   Thanks

6
scott.baldwin
Community Lead
4 months ago
Diana in Customer Education
Productboard
Diana in Customer EducationProductboard
posted in Talk Productboard

March 2022 - Customer Education Events

Hello, Product Makers! Diana from Customer Education here, with next month’s exciting array of hands-on clinics, live trainings, drop-in office hours and more. Weekly events Every Tuesday: Getting Started with ProductboardNew to Productboard? Get started with our 30 minute webinar covering the basics, with an optional 15 minutes for Q&A. We’ll show you how to turn customer feedback into actionable data, make quick feature prioritization decisions, and create simple roadmaps for your colleagues.Europe session: 10 AM GMTNorth American session: 10 AM PST Every Thursday: Live Productboard Coaching Want to ask our team of Customer Success experts about how to set up your Productboard account? Need to bounce a few ideas off of someone about your strategy? Live Productboard chats are open-ended conversations with Customer Success Coaches and other users. Stay for the entire session – or just swing by during a free moment!Europe session: 10 AM GMTNorth American session: 10 AM PST  Special

0
Diana in Customer Education
Productboard
4 months ago
Samkay
SamkayCollaborator
asked in Talk Productboard

Status of syncing Productboard to Jira sprints

Just following up on this thread:  Is there information how this will work or an ETA to when we should expect a beta. This is becoming a big pain point for us that’s making some product owners leave productboard out of date to avoid doing things twice.

7
Samkay
4 months ago
J
JadziaQuestioner
asked in Talk Productboard

Daily / weekly summary for users that just gives them the updates of the tickets that they are following in Productboard? 

Is there a way for us to set up a daily / weekly summary for users that just gives them the updates of the tickets that they are following in Productboard? It seems there are instances where some users feel they are now receiving too many updates and they just want a summary to be sent to them. I myself receive the below summary on a daily basis. However, I have found that a lot of the updates on this summary are for tickets that I have not followed directly in Productboard. It's a summary for a lot of the tickets don't directly relate to what I'm working on. I don't mind having exposure to what other teams are working on, but it might be good to have some summaries that are perhaps more targeted to the intended audience?

3
scott.baldwin
Community Lead
4 months ago
Samkay
SamkayCollaborator
asked in Talk Productboard

How can I choose which projects to show in jira integration

We have a couple of projects archived in jira with no access to it. How can i stop the jira integration from showing the list of those projects in productboard?

6
scott.baldwin
Community Lead
4 months ago

Latest badges

View latest badges
Community Code of ConductCookie settings