Talk Productboard

Have a best practice you want to share or a question about Productboard? Ask here.

  • 316 Topics
  • 1,028 Replies

316 Topics

A
Anonymous
asked in Talk Productboard

Insights, ideas, feedback

How can customer facing teams (CS and Account MGMT) enter ideas and feedback into Productboard without having the ability to add features to our roadmap? 

3
A
1 year ago
jameshanley
jameshanleyQuestioner
asked in Talk Productboard

Any PM's doing story mapping in Productboard?

Hey product people  I’m curious if anyone is using Productboard to create Story Maps?I figure there are two ways at it;On the feature board: switch to a “Release view”, filter the features down to something they have in common, assign the features to releases On the roadmap board: switch to “Customizable swimlanes” and create one for each major feature / epic… then, filter the features down to something they have in common, assign features to releases within the swimlanes On both occasions the story maps would run left to right, whereas traditional story maps run top to bottom.Has anyone successfully created a top to bottom story map in Productboard?

4
jameshanley
1 year ago
Andy
AndyQuestioner
posted in Talk Productboard

Using Teams for Features (and swimlanes)

I want to assign Teams to Features so that I can have roadmap and feature views filtered or organised by the teams that are assigned to them.At the moment, I can’t find a way to use Teams for Swimlanes in Roadmaps, which feels like a reasonable place to use them?I know there is a workaround by using Teams as a custom dropdown, but that then means updating team ownership in 2 places for each feature, and then constantly updating / monitoring them, plus having two different places to manage ‘Teams’ within ProductBoard, and tbh feels a bit backward.At the moment I can only associate Teams to Objectives, (not to Features). I see that this means that features inherit ownership if they are associated to an objective, so in some circumstances, it’s possible to filter by Teams but not all features will always be associated with an objective, or, often Features are associated with multiple objectives, the objectives may be ‘owned’ by multiple teams but one team is driving the feature so should

3
scott.baldwin
Community Administrator
1 year ago
Yariv Zur
Yariv ZurCollaborator
asked in Talk Productboard

How do I share a feature? a.k.a. Deeplink!

Hi,I want to be able to get a direct link (deeplink) to a specific feature… So that if I send the URL to someone (including myself) I can navigate directly to it.   As an example - in this dropdown, having an option “Share” or “get Link” will generate a URL and then clicking on that URL will get me back to PB with this feature in expand mode :)Is there another way to do this?

3
scott.baldwin
Community Administrator
1 year ago
edgibbins
edgibbinsQuestioner
asked in Talk Productboard

Can SSO for users be used on a custom domain or only embedded portals

I can see that SSO is on the embed tab, I’m wondering if we can setup for custom domain too? Ideally I would like to use a custom domain rather than embedding.  If not possible could someone please explain why this is happening when try to embed the portal.  

3
scott.baldwin
Community Administrator
1 year ago
andrey
andreyQuestioner
posted in Talk Productboard

Custom fields should be essential - Change my mind

Custom columns/fields is an essential feature  and should be packaged with essentials package imho.   

3
Sophie Lalonde
Productboard
1 year ago
nomiki
nomikiQuestioner
posted in Talk Productboard

Productboard hacks!

Ok, we are all deep into the life of Productboard living.. creating, iterating, iterating again, releasing, etc.We love Productboard and all it’s amazing features. I want to know what is everyone’s favorite Productboard hack to make their lives easier?Do you use tagging for release filters before it makes it into a feature? Are you using Collections to separate insights from customer service v product team?Let’s dive deep and share all the knowledge so we can amplify our product building with this amazing tool!

0
nomiki
1 year ago
erik
erikHelper
asked in Talk Productboard

Undismissable slack notifications?

Ever since the ProductLeaders slack group was removed last night, I have some Slack notifications that I can’t dismiss.  I suspect they’re somehow related to that community being inaccessible and new notifications happening before I could acknowledge them. Anyone know how to resolve this?  Is there any back-door way to get back into the slack group just to dismiss these notifications?

3
erik
1 year ago
scott.baldwin
Community Administrator
scott.baldwinCommunity Administrator
posted in Talk Productboard

How do you plan, prioritize, and use Productboard and JIRA?

We have a great event coming up with Cprime talking about PB&J (not the sandwich 🥪but Productboard and JIRA) We’d love to hear how are you using Productboard and Jira together to have everyone focused on the right tasks, while also keeping each team and system in sync.

11
JGPEARCE
1 year ago
JoeKulick
JoeKulickQuestioner
asked in Talk Productboard

CloudFront setup not working. Need 3 separate custom portal domains

Anyone else struggle with getting customize portals working? Our Devops lead can’t seem to get this going as we need 3 shared portals after following the instructions. I initially added CNAMEs for the above 3 and pointed to portal.productboard.com and they worked, but had the "no SSL" error as explained in tutorials:https://support.productboard.com/hc/en-us/articles/360058173433-Customize-your-Portal-s-domainhttps://support.productboard.com/hc/en-us/articles/360060271434I then went to CloudFront and created a distribution with origin portal.productboard.com I changed my 3 CNAME entries to point to the d...w.cloudfront.net. DNS entry in CloudFront.Now when I visit https://web.followupboss.com I just get an error page.I feel like I need different values in either or both of the CloudFront Origin ID and/or Origin Path, but am not seeing any answers to that in the support docs.Will I ultimately need 3 CloudFront distributions (one for each of web, android, iphone)?Can you clarify the Cloud

5
scott.baldwin
Community Administrator
1 year ago
Claus Jensen
Claus JensenQuestioner
posted in Talk Productboard

Tracking/Audit log?

With a growing customer base. more ideas coming in from our portal and a growing product team I have started seeing more cases where a Note/Insight has been linked to one or more features, but left unprocessed and unknown if the customer has been contacted (as there is no in-app 1:1 communication with customer users we email from our company email client). In cases like this I have to @-mention my product team to ask who linked it, didn’t process it, and ask why and if they contacted the customer already (per our process).Long intro, what I’m asking for here is a better audit log of all actions. Today I can see who processed the Note, but I cannot see who linked insights to features unless they manually leave a comment.  

3
david.morgan
Product Makers Ambassador
1 year ago
scott.baldwin
Community Administrator
scott.baldwinCommunity Administrator
posted in Talk Productboard

What's your favourite Productboard board?

Do you have a favourite Productboard board? If so, which one and why? 

1
W
1 year ago
scott.baldwin
Community Administrator
scott.baldwinCommunity Administrator
posted in Talk Productboard

🎧Product for Product podcast on Productboard

A big shout out to Andrea Stubbe from commercetools for sharing her thoughts on Productboard in the latest episode of the Product for Product podcast.You can listen here

0
scott.baldwin
Community Administrator
1 year ago
scott.baldwin
Community Administrator
scott.baldwinCommunity Administrator
published in Talk Productboard

Getting started with Productboard

Just getting started with Productboard? Our Help Center is filled with answers to help you. Some great places to start your exploration include:Our quick start guides Take a tour Explore how to use ProductboardAnd if you need help, our entire community content and Help Center is fully searchable from any page in the community. We also have a broad range of resources in our Academy including on-demand, live trainings and clinics, and office hours.

1460
scott.baldwin
Community Administrator
1 year ago
scott.baldwin
Community Administrator
scott.baldwinCommunity Administrator
posted in Talk Productboard

Some of our favourite portals

Building your portal and looking for some inspiration? Here’s a few of our favourite publicly available portals:360Wellness Backblaze Birdie Blink BuddyBoss Cloudinary Crowdin EdgePetrol Epic Games Twinmotion Epic Games Unreal Engine Front Gorgias Graphext Gravity Forms Hookdeck Kajabi Loom OttoLearn Platform.sh Rentman Rydoo Sherpany Shoptet ShotGrid Smartlook Somtoday SonarSource (SonarCloud) SonarSource (SonarQube) Workhub ZenhubWant to share yours? Add a reply to this topic! We’d love to share what you’ve built

0
scott.baldwin
Community Administrator
1 year ago
scott.baldwin
Community Administrator
scott.baldwinCommunity Administrator
published in Talk Productboard

Do I need to contact Productboard support or ask in the community?

Our community is a place where you can connect, share knowledge and expertise, and get help or be inspired by others using Productboard.While Productboarders participate in some discussions, we try not to be the primary responders and encourage each of you to jump in and help where you can.If you are looking for specific in-depth support regarding technical issues, billing, or you have run into issues (lost content, something not working, or bugs) please connect with our Support team directly.If a topic looks to be a support issue, our community team will be able to open a ticket for you directly. It’s magic 🧙‍♂️If you have already submitted a support ticket, please do not duplicate your question in the community, and vise versa. Let’s keep our conversations in the place where it is best handled for your and our convenience. 

940
scott.baldwin
Community Administrator
1 year ago
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