Hi There - Looking for best-practices on how to tell a thematic story regarding feature requests to the executive team. We collect insights and feature requests through our Insights area of Productboard. They come in via Salesforce, directly into Productboard, or via email. I then label the insights and they move into different collections.
What I’m struggling with is how I can use Productboard and some of its integrations to tell a story to the executive team about feature request themes that we’re seeing. Our Support team does a great job using Salesforce to tell the story about ticket trends - what types of tickets are coming in, how many, how often, from which lender, etc. It allows the executive team to have a good pulse on big-picture trends.
I’d like to do something with insights/feature requests, but I’m struggling to come up with a Productboard solution.