Loving the new customer board capabilities & looking to see how we can extend some of the interesting information into other areas for our PM’s to leverage.
We’ve prioritized some of our customers as “strategic” - based on a number of factors that aren’t always managed in our CRM. I added a custom text field to our customer profile & updated the values accordingly.
I found a way to filter the Customer board based on this new field (cool & helpful for our CSM’s), BUT I don’t see a way to add this filter to our features board so that my PM’s can also use it to prioritize development (e.g. show me all the insights or the user impact scores for the strategic customers).
Am I missing something obvious?
Best answer by scott.baldwin
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