This week I listened to a great interview with David Rock (CEO and co-founder of the Neuroleadership Institute) on the Brave New Work podcast. David had this to share:
People don't dislike feedback; they just dislike feedback from other people. We crave feedback, [but] feedback from other people creates a status threat.
I get it, but feedback is a hugely important part of developing our skills and making improvements to our own performance and growth. Those learnings and insights shared — especially if we approach it with a self-aware and open mindset — can be hugely valuable to us as product manager and leaders.
So I’m curious, how do you ensure a robust feedback structure in your product practice? What are your go-to resources on this topic?
p.s. If you’re looking for resources on this topic, just out Kim Scott (author of Radical Candor) and Douglas Stone & Sheila Teen (authors of Thanks for the Feedback), and this latest episode from the Brave New Work podcast with Rodney Evans and Aaron Dignan titled Giving our feedback, some feedback on the future of feedback systems. They all offer up tons of great advice on how to tackle these challenging conversations.