We’re designing a Salesforce integration over here at Conveyor (www.conveyor.com). What a can of worms! I’d love to hear war stories, best practices, tips and cautionary tales about building Salesforce integrations. (I quite like the ease-of-use of Productboard’s own SFDC integration.)
A few specific questions on my mind as starter topics:
- Level of effort between building a Connected App vs. pursuing an Exchange App
- How do you account for the variability in customers’ deployments & configuration of Salesforce?
- How does a Salesforce integration fit into your pricing & packaging?